Questions for FRED

If you want to make a really cheap call abroad and you want to call from any mobile or landline phone - then you need FRED!

You can top up your credit from any landline or mobile phone. The main thing to remember is that you can only use up the credit on the phone you used to top it up with.

For ever.

The rates apply for as long as we have enough capacity available. We reserve the right to make changes to the rates charged. The latest rates are listed at www.fredcall.at or ask your FRED advisor.

Calls are charged per minute - and there's no call set-up charge with FRED. You are only charged from the time your call is answered.

No, you can only use the credit on the phone you used to top it up with.

FRED makes it easy for you. You will be told just how much credit you've got left every time you make a call. If you want to check how much credit you've got left, just hang up after the amount credit you have has been announced. Simple, uncomplicated - and free!

As often as you like.

You can top up your credit 24/7. Just call your advisor's top-up number using the phone you wish to use with FRED and then you've got €9 more credit. If you don’t have an advisor, then you can use our general access number: 090 190 20 98 000.

Basically, any landline or mobile phone operator. The only condition is that the operator will let you call premium rate numbers (090xxxxxxx) from your phone. Some operators will let you do that if you ask them.

The call to the FRED access number 01-300 060 will be billed by your phone company as a landline call. Go here for a list of our call rates per minute for the (international) telephone number you dial.

The access number is not a premium rate number but a geographical landline number. Ask your operator for the rate for calls to Austrian landline numbers. The best thing would be if you had free minutes for dialling landline numbers, because then you could dial in for free. But even the landline rate and the FRED foreign rate added together are nearly always the significantly cheaper option.

Nothing. FRED just sounds good.

There is no catch. You don't need to give your personal details and you don't have to sign on any dotted line. Thanks to the huge purchasing power we enjoy when making calls abroad, FRED can pass on these cost-savings to you.

You edit your contact details and before you dial the number abroad, just dial the FRED access number printed in your dealer's brochure or dial the general access number - 01-300 060 and a „p“ for pause. You can find some instructions as to how you can enter the „p“ for pause here.
Or ask your mobile phone manufacturer or dealer.

No, but we recommend you do so! We know from experience that if you don't, mistakes are likely to be made and you could end up being connected by your phone operator and paying more.